Fraudulent Email Alert: Webnews Email Account Update – December 7th, 2018

Do not reply to this email or click on the link contained in the email. If you think you may have submitted your CWL login credentials, please log into myAccount, change your password immediately and advise security@ubc.ca of the possible temporary breach of your account.  The email can be deleted from your Inbox or mobile phone.   From: help-desk0@ubc.ca […]

RESOLVED: Intermittent connection issues to myVPN client December 7, 2018, 14:30 PT

This issue has been resolved. December 7, 2018, 11:43 PT There are intermittent issues with users unable to connect to the myVPN client, and getting a “no assigned address” error. Attempting to reconnect to the client may result in a successful connection. Staff & Faculty should try to connect to their departmental VPN pool if […]

Home Drive Maintenance December 22, 2018 08:00-16:00 PT

UBC IT will be performing scheduled system maintenance on the Home Drive service on December 22, 2018 from 08:00-16:00 PT. Home Drive will be unavailable during the maintenance window.

Ponderosa Office Annex C Building Network Upgrade December 7, 2018, 07:00-07:30 PT

Ponderosa Office Annex C building network hardware will be upgraded on December 7, 2018 from 07:00-07:30 PT. Users will experience up to 15 minutes of downtime during this maintenance window.

Pexip Videoconference Maintenance December 7, 2018 18:00-22:00 PT

Pexip videoconference bridging services will be unavailable on December 7, 2018 from 18:00-22:00 PT while we perform maintenance. This includes: • Accessing your VMRs from a VC room, https://meet.vc.ubc.ca/, or telephone • Accessing Skype for Business meetings from a VC room via 82999 conference ID

Future Student Portal and Ask Me @ UBC Webform Maintenance December 6, 2018, 18:00-24:00 PT

UBC Future Student Portal (www.account.you.ubc.ca) and Ask Me @ UBC Form (www.askme.ubc.ca/form/s/) will be unavailable due to maintenance on December 6, 2018, 18:00-24:00 PT. If you have any questions, please contact Academic Systems at sis.support@ubc.ca.

University Data Center Commissioning New Uninterruptable Power Supply (UPS) December 5, 2018, 09:30-15:00 PT

UBC IT will be energizing and commissioning a new 300kW Uninterruptable Power Supply (UPS) for the University Data Center on December 5, 2018, from 09:30-15:00 PT. Seamless power transfer and automatic failsafes are built into this process so no interruption of service is anticipated.

SEoT Dashboard and Sauder Executive Education maintenance December 5, 2018, 16:00-18:00 PT

SEoT Dashboard and Sauder Executive Education Business Intelligence (BI) services will be undergoing maintenance on Dec 5th 2018 from 16:00 to 18:00 PT. During this time the BI services will not be available.

Multi-site UBC Wireless Network Maintenance December 27, 2018, 23:00 PT to December 28, 2018, 01:00 PT

The wireless team will be performing network maintenance from December 27, 2018 23:00 PT to December 28 2018 01:00 PT. During this time there will be sporadic outages to all wireless services at the following sites: – Robson Square – UBC Okanagan – UBC Vancouver – Smaller remote sites where UBC IT managed wireless networks […]

BCNET EduCloud Server Service Kamloops Maintenance – December 20, 2018, 06:00-07:00 PT

From:       06:00 AM PT Thursday, December 20, 2018 To:            07:00 AM PT Thursday, December 20, 2018   Reason:    As part of our service improvement process, BCNET Network Engineering is planning on replacing the existing EduCloud Server Service Kamloops router with a new 100Gb router. This upgrade will expand our capacity by extending 100Gb on the […]