Resolved : 5 Digit Calling Issues Between UBC Vancouver and UBC Okanagan February 13, 2018 11:00 PT

5 Digit Calling Issues Between UBC Vancouver and UBC Okanagan has been resolved.

UPDATE: 5 Digit Calling Issues Between UBC Vancouver and UBC Okanagan February 13, 2018 06:30-09:45 PT

Please be advised that technicians have restored the 5 digit extension calling service between UBC Vancouver and UBC Okanagan campuses.  While service has been restored, technicians will continue to monitor call load throughout the day to ensure service is stable.  If users experience any issues, please use the full 10 digit phone number to dial […]

5 Digit Calling Issues Between UBC Vancouver and UBC Okanagan February 13, 2018 06:30 PT

Please be advised that users attempting to call using 5 digit extensions between UBC Vancouver and UBC Okanagan campuses may experience issues connecting.  The current workaround is to dial the full 10 digit phone numbers.  Technicians are working to resolve the issue.

Library EZproxy Upgrade – February 13, 2018 17:00 – 17:15 PT

The UBC Library EZproxy e-resource service will be undergoing a security upgrade on Tuesday Feb 13, 2018 on 17:00 – 17:15.

Bookstore eRatex eCommerce Web Site Upgrade February 13, 2018 08:00 – 16:00 PT

The Bookstore eCommerce site will be unavailable on February 13, 2018 from 08:00 PT to 16:00 PT for a software upgrade. The site will display a maintenance message during the upgrade period.

UBC Vancouver Voice Service Maintenance February 13, 2018 20:00 – 23:59 PT

The UBC Vancouver Voice Service will be undergoing maintenance on February 13, 2018 from 20:00 to 23:59 PT. There will be no impact to the phone service as a result of this change.

Halogen maintenance February 11, 2018 00:00 – 12:00 PT

The Halogen System will be undergoing site maintenance. The Halogen System will be unavailable for the duration of the change window.

Resolved – 5 Digit Calling Issues Between UBC Vancouver and UBC Okanagan February 9, 2018 11:55-14:35 PT

Please be advised that users attempting to call using 5 digit extensions between UBC Vancouver and UBC Okanagan campuses between 11:55-14:35 PT would have experienced issues connecting.  Calls using the full 10 digit phone numbers were not affected.  Technicians have resolved the issue.

Update patching: BCNET Information Technology Maintenance February 8, 2018 21:00 – 23:59 PST

From: 21:00 Thursday, February 8, 2018 To: 23:59 Thursday, February 8, 2018   Reason: BCNET internal and external servers will be patched as part of this maintenance.   Effects: Impact will be minimized to BCNET IT services as redundant systems are in place. Some of these systems include the following; DNS, NTP, Eduroam, BCNET Wiki. […]

Centre For Integrated Computer Systems Research Network Upgrade February 8, 2018 19:00 – 23:00 PT

Network maintenance is being performed on the Centre For Integrated Computer Systems Research building network to facilitate upgrades as part of the Network Switch Replacement Program. During this service window on Thursday, February 8, 2018 19:00 – 23:00 PT, all wired and wireless network services will be sporadic, as the network services are migrated, and […]