Student Alumni Email patch June 26, 2016 06:30 – 08:00 PT

Student Alumni Email mailbox database servers will be patched with security updates and application roll-up.  Intermittent outages are expected when servers are being restarted.

Connect Upgrade – June 25, 2016 05:00 – 11:00 PT

Connect will be unavailable on June 25, 2016 from 05:00 – 11:00 PT in order to perform a software upgrade.

Voice Network Maintenance June 25, 2016 07:00-08:30 PT

As part of an ongoing initiative to upgrade network infrastructure, UBC IT will be performing network firewall upgrades to voice networks on Saturday, June 25th between 7:00am and 8:30am PT. Several voice networks will experience a brief outage of less than 10 minutes during the transition. No other outages are anticipated. Read more about the […]

*Resolved* FASmail access issue – June 23, 2016 09:55 PT

The FASmail access issue has been resolved as of June 23, 2016 at approximately 09:55 PT.

FASmail access issue – June 23, 2016 06:45 PT

There is currently an issue with UBC FASmail where some users may not be able to access FASmail through their email clients (Outlook, Mac Mail, mobile devices) and Outlook Webmail (   UBC IT is aware and is actively working to resolve the issue.   Next update at 10:00.

ELDAP Maintenance June 23, 2016 08:00-10:00 PT

UBC’s ELDAP service will be undergoing maintenance on Thursday June 23, 2016 08:00-10:00 PT. There will not be any service disruptions during the maintenance window.

CWL Authentication Service Maintenance June 22, 2016 17:00-19:00 PT

The CWL Authentication Service (Auth2) will be undergoing maintenance on Wednesday June 22nd, 2016 17:00-19:00 PT. There will not be any service disruptions during the maintenance window.

AccessUBC Maintenance June 22, 2016 10:00 – 14:00 PT

AccessUBC will be under maintenance  June 22, 2016 10:00 – 14:00 PT. There will not be any end user impact.

Load Balancer Maintenance – June 22, 2016 05:00 – 07:00 PT

Maintenance on the Load Balancer may cause a brief (less than 10 second) interruption to some services and web sites during this period. This will complete upgrades to SSL security. Impacted owners have been notified of this maintenance.

Brimacombe Building Network Upgrade – June 21, 2016 05:00 – 08:00 PT

The existing BRIM01-03, BRIM01-11, BRIM01-21, BRIM01-31, and BRIM01-41 edge switches will be removed, so that the new stacks BRIM01-06, BRIM01-13, BRIM01-23, BRIM01-33, and BRIM01-43 respectively of Cisco switches can be installed and the user ports can all be migrated over. This migration will refresh the edge switch stack hardware while at the same time reducing […]