Managed Sophos environment upgrade March 14, 2017 22:00 – 22:30 PT

The UBC IT Managed Sophos environment at sophosec1.it.ubc.ca will be upgraded on Tuesday, March 14, 2017 from 22:00 to 22:30 PT.  During this time, clients of this service may be unable to download new definition updates.  Antivirus/antimalware services will run as normal on client machines.  This does not affect users of the Sophos client acquired […]

Skype for Business Pilot Maintenance March 13, 2017 17:00 – 21:00 PT

On March 13th, 2017 between 17:00 and 21:00 PT, the Skype for Business project team will be updating Sign-in Addresses for those using @meetme.ubc.ca. Affected users may be prompted for credentials after this change and will need to use their firstname.lastname@ubc.ca aliases as their sign-in address. In addition, these users will need to re-send any […]

School of Population & Public Health Building Networks Upgrade March 13, 2017 19:00 – 22:00 PT

Network maintenance is being performed on the School of Population & Public Health Building Networks to facilitate upgrades as part of the Network Switch Replacement Program. During this service window on Monday, March 13, 2017 19:00 – 22:00 PT, all wired network services will be sporadic, as the network services are migrated, and the connectivity […]

Harbour Centre building and surrounding area in Vancouver – power outage March 11, 2017 01:50 – 08:00 PT

Reason:    The Harbour Centre building and surrounding area in Vancouver experienced a power outage for the above time.  One of the building generators did not operate correctly which affected some local tenants.   Effects:     All BCNET equipment and services remained in operation during this time.   Some provider services were unavailable during this time such […]

UBC network maintenance Mar 11, 2017 00:00 – 04:00 PT

UBC’s service provider will be conducting network maintenace on Saturday, March 11, 2017 between 00:00 and 04:00 PT. This is a scheduled network maintenance by the vendor on one of the links joining UBC Point Grey and Okanagan campuses. UBC has redundant links between the campuses, so no service disruptions are anticipated.

Connect scheduled maintenance March 11, 2017 05:00 – 07:00 PT

Connect will be unavailable for scheduled maintenance on March 11, 2017 from 05:00 – 07:00 PT

UBC Network and ResNet maintenance on March 11, 2017 06:00 – 07:00 PT

UBC will be servicing the network core hosting Resnet on Saturday, March 11, 2017 between 06:00 and 07:00 PT.  No service disruption is anticipated.

EduCloud Server Maintenance March 11, 2017, 6:00am – 8:00am

Dear EduCloud Server Administrators, We will be performing scheduled maintenance on the EduCloud Server environment (https://bcnet.educloud.ubc.ca) on Saturday, March 11th , from 6:00am – 8:00am. Virtual machines running on the EduCloud service will remain up and running. Administrators will be able to manage virtual machines via normal management methods like RDP and SSH, but will […]

Resolved – Student Information Systems (SIS) issue – Mar 10, 2017 17:30 PT

All SIS applications are now up and operational.

Student Information Systems (SIS) issue – Mar 10, 2017 17:30 PT

We are currently experiencing issues with the database that are affecting the following applications: Student Service Centre (SSC), Student Information Service Centre (SISC), Faculty Service Centre (FSC).  The problem is being investigated and we hope to have a resolution shortly.