Resolved – Library Online Course Reserve Outage September 13, 2016 20:02 PT

The issue with the Library Online Course Reserve has been resolved.

Drupal 7 Web Services September 13, 2016 18:00 – 19:30 PT

Drupal 7 Web services will undergo maintenance at 6:00 – 7:30 PM Sept 13, 2016. No service impact is expected.

Library Online Course Reserve Outage September 13, 2016 18:30 PT

We are experiencing an issue with the Library Online Course Reserves. When users click on the Library tab in Connect they are redirected back to the My Connect page. A temporary workaround has been in place to restore the service as we are investigating the issue and will update this bulletin when the problem has […]

UBC Hospital Voice Service Maintenance September 14, 2016 00:00 – 04:00 PT

Our service provider will be performing maintenance affecting the UBC Hospital phone service on September 14, 2016 for up to 30 minutes between 00:00 at 04:00. No impact is anticipated as a result of this change. In the unlikely event that service is impacted, clients will experience the following impacts for up to 30 minutes: […]

Resolved – Ponderosa Commons ResNet Connection Issues – September 10, 2016 15:20 PT

Users at Ponderosa Commons may be experiencing ResNet connection issues. Technicians are currently investigating and there is no estimated time of resolution. Update: The ResNet service has been restored in Ponderosa Commons as of 15:20 PT

Resolved – EduCloud Server Issue September 8, 2016 7:20am

The issue with the EduCloud Server has been resolved.

EduCloud Server Issue September 8, 2016 7:00am

We are currently experiencing an issue with EduCloud Server administration portal located at https://bcnet.educloud.ubc.ca which affects management of virtual servers through the interface including provisioning, changing resources and console access. Virtual machines running on the EduCloud Server service remain up and running, and are unaffected by this issue. Administrators can still manage virtual machines via […]

Resolved – Degree Navigator – Connection and access issues since 2016-09-07

The Connection and access issues for degree Navigator have been resolved.

Degree Navigator – Connection and access issues since 2016-09-07

Please note that there is an issue with the servers that run Degree Navigator. This issue is affecting user access to the Degree navigator service. UBC IT technicians are investigating.  There is no ETA to resolution at this time.

Resolved – UBC Authentication Access Issue – September 7, 2016 at 13:30 PST

UBC Authentication access issue has been resolved and we will continue to monitor the service closely.