AccessUBC Maintenance – June 8th, 2016 10:00 – 14:00 PT

AccessUBC will be under maintenance  June 08, 2016 10:00 – 14:00 PT. There will not be any end user impact.

Research Information System (RISe) System Upgrade June 04 02:00 – June 05, 2016 08:00 PT

The Research Information System (RISe) will not be available due to Click Portal upgrade to version 6.2.5 from June 04 at 02:00 PT to June 05 at 08:00 PT.

Library Online Course Reserves Upgrade June 4, 2016 06:30 – 07:30 PT

Library Online Course Reserves (LOCR) will be upgraded to a new server and software version. Service may be intermittent during the transition.

Intermittent Issues with Teamviewer Remote Access Tool

Teamviewer, a remote access tool that UBC IT uses for remote troubleshooting was unavailable the morning of June 1, 2016 due to complications from the vendor. The service is now restored and users are able to reconnect to Teamviewer for remote assistance.

ShareIT Server Maintenance – Friday, June 3, 2016 20:00 – 21:00 PT

On Friday, June 3, 2016 from 20:00 to 21:00 PT, the UBC ShareIT service will be undergoing server maintenance. ShareIT sites may not be accessible during this maintenance window.

UBC IT Bronze Shared Web Hosting Service Maintenance – June 2, 2016, 22:00 – 23:00 PT

The UBC IT Bronze Shared Web Hosting Service will be undergoing maintenance on Thursday, June 2, 2016, from 22:00 until 23:00 PT. All hosted sites will be offline and inaccessible for a period of time within this maintenance window.

Leonard Klinck Building Power/Network Outage – June 2, 2016 18:00 – 20:00 PT

Please be advised Building Operations is carrying out Emergency repairs to the building power feed to LS Klinck Building. Power will be out throughout the building from 6:00 PM to 8:00 PM Thursday evening, June 2, 2016. Power to Data Center IT and IT Service Center areas will be maintained via building backup generator, however […]

VDI Maintenance June 2, 2016 18:00 – 22:00 PT

UBC IT will be performing regularly scheduled maintenance of the VDI service. Users of the VDI service are asked to log out of their VDI session ahead of the maintenance window identified above.

UBC IT Network Maintenance June 2, 2016, 07:00 – 07:30 PT

As part of an ongoing initiative to upgrade network infrastructure, UBC IT will be performing network firewall upgrades affecting Vancouver Campus ePayment, Web Payment Gateway and Credit Card processing systems on Thursday, June 2, 2016 between 07:00 and 07:30 PT. The affected users will experience a brief outage of less than 10 minutes during the […]