BCNET Holiday Hours for 2016

Please report network problems or issues through the normal channels during the December holiday season: 604.822.1348 option 3 to report a network problem   The Operations Centre is available for network monitoring, trouble ticket reporting, and incident escalation throughout the season. Limited network technical staff are available regular business hours and days. Statutory […]

Workspace 2.0 Maintenance – December 27th, 2016 05:00 – 09:00 PT

Maintenance will be performed on the Workspace 2.0 file sharing service between 05:00 and 09:00 Tuesday December 27th.  Intermittent access to workspace is expected during this time.

Resolved: Power Issues – December 26, 2016 22:00 PT

The power issue that affected campus networks which included phone and internet connections has been resolved as of December 26, 2016 22:00 PT.

Power Issues – December 26, 2016 20:40 PT

Currently a power surge has affected network services such as phone and internet connections on campus. Gage Complex, Peter Wall Institute, Cecil Green, and several other locations around campus have been affected. Blue phones located about these areas have also been affected. Technicians are currently investigating this issue.

Kaltura Scheduled Maintenance – December 23rd, 2016 05:00 – 07:00 PT

Kaltura will be unavailable for scheduled maintenance on December 23, 2016 between the hours of 05:00 – 07:00 PT. During this time users will be unable to access or upload video content in Connect or on UBC Video Share.

Connect Scheduled Maintenance – December 23rd, 2016 05:00 – 07:30 PT

Connect will be unavailable for scheduled maintenance on Friday, Dec 23 2016 05:00 – 07:30 PT.

BCNET Vancouver Exchange Router upgrades – December 22nd, 2016 05:00 – 08:00 PT

From: 05:00 PST Thursday, December 22, 2016 To: 08:00 PST Thursday, December 22, 2016 Reason: BCNET is conducting core router Junos upgrades at the Vancouver Exchange impacting all routers in Vancouver and Surrey. Effects: There will be a network interruption of up to 15 minutes per each upgrade. Impacts are localized to all members and […]

Chemistry South ‘B’ Block Network Upgrade – December 22nd, 2016 09:00 – 10:00 PT

Network maintenance is being performed on the Chemistry South ‘B’ Block Network to facilitate upgrades as part of the Network Switch Replacement Program. During this service window on Thursday, Dec. 22nd between 09:00-10:00 PT, all wired and wireless network services will be down and/or sporadic, as end user ports are migrated, and the connectivity is […]

UBC Authentication Service (OpenLDAP) System Maintenance – December 22nd, 2016 10:00 – 12:00 PT

The OpenLDAP subsystem of the UBC Authentication Service will be undergoing system maintenance on December 22, 2016 from 10:00 to 12:00 PT. No system outage is expected.

**RESOLVED** UBC IT OAMS (Online Advising Management System) Outage – December 21st, 2016 08:39 PT

We are currently experiencing issues with the Online Advising Management System (OAMS) application. UBC IT technicians have been notified and are working to resolve the issue. Update December 21st, 2016 09:05 PT: This issue has been resolved.