FASmail Email Service Maintenance Sept 27, 2017 22:00 – 23:00 PT

On September 27, 2017 22:00 – 23:00 PT, UBC IT will perform system maintenance on the UBC FASmail Email Service.   Users will be prompted to re-authenticate.

UBC IT eSirius Animal Care System application upgrade September 27, 2017 15:00 – 19:00 PT

The eSirius Animal Care System application will not be available from 15:00 to 19:00 PT on Wednesday, September 27, 2017 due to required updates. If you have any questions please contact Academic Systems at sis.support@ubc.ca.

UPDATE: Intermittent FASmail Connectivity – 27 Sept 2017 15:00 PT

Further to our communication earlier this afternoon, users may still be experiencing intermittent connectivity or performance issues with the FASmail service when using Outlook. The Email team has identified a potential root cause, and continues to work directly with Microsoft to investigate and resolve this matter.   More details will be shared as they become […]

Dairy Education Research Centre in Agassiz Network Issue September 26, 2017 13:15 PT

There is currently a network outage at the Dairy Education Researching building. Technicians are currently working on investigating and resolving the issue.  

FASmail Email Service Maintenance Sept 25, 2017 21:00 – 23:00 PT

On September 25, 2017 21:00 – 23:00 PT, UBC IT will perform system maintenance on the UBC FASmail Email Service. Users will be prompted to re-authenticate.

BCNET Vancouver to Kamloops/Calgary — September 23, 2017 02:23 PDT – September 24, 2017 11.32 PDT

From:  02:23 PDT Saturday, September 23, 2017 To:  11.32 PDT Sunday, September 24, 2017 Reason:  Amplifier module malfunctioning in Western ROADM Agassiz node Effects:  Backbone network connectivity between Vancouver and Kamloops/Calgary was sporadic during this time due to the Agassiz amplifier module failing. All L2 services between those segments were affected by this. A replacement module […]

FASmail Email Service Maintenance Sept 22, 2017 21:00 – 22:00 PT

On September 22, 2017 21:00 – 22:00 PT, UBC IT will perform system maintenance on the UBC FASmail Email Service.   There will be no user impact.

FASmail Email Service Maintenance Sept 21, 2017 18:00 – 19:00 PT

On September 21, 2017 18:00 – 19:00 PT, UBC IT will perform system maintenance on the UBC FASmail Email Service. There will be no user impact.

Intermittent FASmail Connectivity Issues – September 21, 2017 – 11:35 PT

Please be advised that some users may be experiencing intermittent connectivity or performance issues with the FASmail service when using Outlook.  The behaviour includes Outlook freezing and attempting to connect with the server and draft emails not being saved.  If this does occur, please wait for 30 seconds to 1 minute for Outlook to restore […]