Web Payment Gateway (Web Services) Issues – October 19th, 2016 03:52 PT

Users may experience issues with Web Payment Gateway (Web Services). UBC IT is currently investigating.

Network Maintenance – Campus Internet Border – Oct 20, 2016 15:00 – 15:30 PT

UBC IT will be applying additional traffic shaping policies at the campus Internet border. Internet service is expected to continue uninterrupted.

Resolved – Network issue due to power bump – Oct 14, 2016 18:53 PT

Network issues cause by the power bumps have been resolved.  Oct 14, 2016 18:53 PT

Update – Network issue due to power bump – Oct 14, 2016 15:00 PT

Most of the network have recovered from the power bumps.  Technicians are working on the remaining network issues.  Next update : 17:00 PT

Network issue due to power bump – Oct 14, 2016 13:15 PT

There was a short power bump causing network outages in various buildings on UBC Vancouver campus.  Technicians are investigating.  There is no estimate time of repair.

UBC IT Network Maintenance Oct 13, 2016 20:30 – 23:30 PT

UBC IT will be performing network maintenance on Thursday, October 13, 2016 between 8:30 PM and 11:30 PM PT. During this time, there will be brief service interruptions to internet access across the campus, ResNet, and Teaching Hospitals.

BCNET – PGTX Maintenance – Thursday, October 13, 2016 00:01 – 06:00

From: 00:01 PST Thursday, October 13, 2016 To: 06:00 PST Thursday, October 13, 2016 Reason: Vendor will be implementing network firmware upgrades at the Prince George Transit Exchange, PGTX.   Effects: Backbone Network connectivity for Prince George to Vancouver will be interrupted during this maintenance window. Up to 30 minutes expected outage. Local vendor Transit will be available.   […]

Kaltura building block upgrade October 13, 2016 05:00 – 07:30 PT

The Kaltura video platform will not be available within Connect on October 13, 2016 between 05:00 and 07:30 AM PT. During this time users will not be able to access, view, upload or record video content with Connect.

*RESOLVED* – VGH and Children hospital network connection issue – Oct 13, 2016 08:30 PT

All the connection issues have been resolved as of 08:30 PT.

*Update* – VGH and Children hospital network connection issue – Oct 12, 2016 22:40

A majority of these issues have been resolved. Another update will be provided at 09:00 on October 13th. There are still 7 VC devices unavailable but MedIT will be resuming troubleshooting tomorrow morning. It was determined that a misbehaving device was generating a lot of bad traffic triggering high CPU on the core switches causing them […]