Collaborate Ultra Maintenance July 8, 2020 23:00 – July 9, 2020 03:00 PT

Collaborate Ultra will undergo maintenance from July 8, 2020 23:00 – July 9, 2020 03:00 PT. Collaborate Ultra customers will experience intermittent availability during this maintenance window.

Resolved: Student Registration Issue – July 3, 2020, 13:37 PT

We have received notice that the registration issues should now be resolved. We have receiving reports of registration issues on the SISC. We are investigating the issue and will post another update shortly.

University Computer Management System maintenance – June 26, 2020, 16:00 PT – July 24, 2020, 16:00 PT

UBC IT will be performing standard and routine maintenance on a number of centrally managed workstations over the course of June 26, 2020, 16:00 PT – July 24, 2020, 16:00 PT.  This is expected to result in little to no end-user impact.

UBC Okanagan Campus Telephone Systems Planned Maintenance July 2-3, 2020, 19:00-22:00 PT

UBC IT Okanagan will be performing planned maintenance on the campus telephone system on July 2, 2020, to July 3, 2020, from 19:00-22:00 PT. There may be some disruption to incoming and outgoing phone calls, however internal calls made within campus using the 5-digit dialing code will not be affected.

WeBWorK server maintenance July 4, 2020, 07:00-08:00 PT

The server will be unavailable during the scheduled maintenance window.

Zoom Maintenance July 4, 2020, 00:00 PT to July 5, 2020, 23:59 PT

UBC’s Zoom accounts will transition from US-based hosting to Canadian-based hosting. During this maintenance window, UBC’s Zoom service will be unavailable and users will not be able to log in or host meetings.

Virtual Desktop Interface (VDI) Maintenance ( July 5, 2020, 08:00-08:30 PT

The Virtual Desktop Interface service ( will be undergoing maintenance on July 9, 2020, 08:00-08:30 PT. During this time, users may have intermittent access to their virtual desktops.

DR EduCloud Server Maintenance ( – July 6, 2020 , 14:00-19:00 PT

The DR Educloud ( will be undergoing storage maintenance in the Kamloops Q9 datacentre on July 6, 2020, 14:00 – 19:00 PT. No service interruptions are expected.

UBC Digital Signage Service Maintenance July 9, 2020, 18:00-23:30 PT

The UBC Digital Signage Service will be undergoing system maintenance on July 9, 2020 from 18:00 to 23:30 PT. Service impact during the above maintenance window: – Management of content, scheduling and player nodes via the CoolSign Network Manager application will not be available. – Signage displays will continue to play scheduled content that has […]

EduCloud Server Maintenance (UBC IT Development) July 9, 2020, 21:00-21:30 PT

The EduCloud Server environment ( for UBC IT Development Organizations hosted in Vancouver will be undergoing scheduled maintenance from July 9, 2020, 21:00-21:30 PT. There are no expected outages to running virtual machines and no impacts to the EduCloud Server Administration Portal for UBC IT.