Web Services hosting – Migration to new Infrastructure – May 07, 2018 – Jun 15, 2018 PT

All websites managed by Web Services will be migrated to a new hosting platform between May 07 and Jun 15. Disruption to site availability should be minimal during this period.

Sauder School of Business (COOL) – Career Options On-Line Maintenance May 21st 05:00 – 08:00 PT

The Sauder School of Business (COOL) – Career Options On-Line will undergo maintenance on Monday May 21st from 05:00 to 08:00 PT. During this time period, Sauder School of Business (COOL) – Career Options On-Line may not be available for use. Please contact SIS Support (sis.support@ubc.ca) if you have any questions or concerns.

UBC Robson Square Phone Service Maintenance May 24, 2018 00:00 – 06:00 PT

The UBC Robson Square phone service will be undergoing maintenance for up to 5 minutes on May 24th between 00:00 and 06:00 PT. No impact is anticipated as a result of this change.

Campus Wide Login (CWL) Database Upgrade on May 26, 2018 from 08:00 to 14:00 PT

During the above maintenance window, a number of UBC Enterprise services will experience an outage. Users will not be able to create or modify CWL accounts during this period. CWL authentication will not be affected. Unaffected Services – CWL authentication services – CAS, Shibboleth, CWL Authentication Service web authentication (no account updates). – EAD, OpenLDAP, […]

RADIUS Maintenance on June 02, 2016, from 09:00 to 13:00 PT

The RADIUS authentication service (for wireless and VPN) will undergo maintenance on June 02, 2016, from 09:00 to 13:00 PT. This is in preparation for future multi-factor authentication capabilities. No impact to users is expected

UBC Survey Tool (Qualtrics) Maintenance – May 19, 2018 21:00 – 22:00 PT

Qualtrics will be performing scheduled maintenance on their Canadian data centre on May 19 at 21:00 PT. The expected downtime is up to 30 minutes. The Qualtrics platform will be unavailable during this maintenance window.

EduCloud Server Maintenance (Vancouver) – May 20, 2018 07:00-08:00

We will be performing scheduled maintenance on the EduCloud Server environment for Organizations hosted in UBC Vancouver during the above maintenance window. Virtual machines running on the EduCloud Server service will remain up and running. Administrators will be able to manage virtual machines via normal management methods like RDP and SSH, but will not be […]

Production EduCloud Server Service Maintenance from April 30th to May 18th, 2018

The Production EduCloud Server Service infrastructure will undergo maintenance from April 30th to May 18th. There will be no impact to workloads on this environment.

Workspace Service Maintenance May 19, 2018 06:00 – 12:00 PT

Workspace service will be undergoing maintenance during the above mentioned window. Please note that you will not be able to access the Workspace web portal, share files/folders or synchronize files via the desktop clients during this time.