Perceptive Content PROD Database Upgrade to Oracle 12c November 08, 2018, 16:00-21:00 PT

The Oracle Corporation support to Oracle 11g database is expiring in Jan 2019. The Perceptive Content (formerly ImageNow) database need to be upgraded to a supported version.

During the upgrade window on November 8, 16:00 – 21:00 PT, all Perceptive Content document imaging services/applications will not be available and all the clients in Financial Operations and Enrollment Services will have no access.

Other application functions affected during the upgrade:
1. SISC transcript image viewer (Enrollment Services)
2. FMS-nQuery document image retrieval (Financial Operations)
3. Online Payment Tool (OPT) document image submission and retrieval (Financial Operations)
4. SERA FAR document image viewer (Financial Operations)