Intermittent Access to UBC Websites on Resnet – July 28th, 2018 – 09:37

Updated: July 28th, 09:37:
We’ve had no new reports of this issue. Our network team is continuing to investigate, but no further updates will be posted to this bulletin unless we receive further reports of issues. If you are experiencing this issue, please submit a ticket at https://web.it.ubc.ca/forms/isf/ or call 604-822-2008 Mon-Fri 8am-4:30pm.

 

Some users on Resnet may be experiencing time out error messages when trying to connect to UBC websites.

This is currently being investigated by UBC technicians.

Any users experiencing this issue should connect to the UBC VPN in order to reach the resource.

Information for connecting the VPN can be found at https://it.ubc.ca/services/email-voice-internet/myvpn