Call Center issues – March 24, 2017 02:40 – Ongoing

Call Center issues March 24, 2017 02:40 – ongoing

Users trying to reach UBC call centers may experience issues reaching them by phone

The following call centres appear to be affected by the issues today:

  • Allan McGavin Sports Medicine Clinic
  • Continuing Studies Robson Square
  • MED IT Service Desk hunt queue
  • MED ITT Video Conf hunt queue
  • Dental Clinic – 22112 – Hunt queue
  • LSLAP
  • Faculty of Land and Food Systems Advising

Also, the myphone service is unavailable – users are unable to update call forwarding at this time using this site:

https://services.myphone.ubc.ca/ucmuser/

Technicians are currently investigating.