IT Bulletins (bulletins.it.ubc.ca)

October, 2006

smtp.interchange.ubc.ca port 25 - refusal of off campus connections, November 6 at 08:00am

Posted on Tuesday, October 31st, 2006 by Operations Centre

Effective Monday, November 6th at 8:00am, smtp.interchange.ubc.ca port 25 will begin rejecting connections from non-campus IP addresses.

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Scheduled System Maintenance Activity on Sunday October 29, 2006

Posted on Tuesday, October 24th, 2006 by Operations Centre


System maintenance activity is scheduled for the period from 5:30 am to 10:00 am on Sunday October 29, 2006 (Pacific Standard Time). During this maintenance period, you can log into your application(s) using your CWL account but you cannot create new accounts nor change/delete existing CWL account information.

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SIS database maintenance , October 29, 2006  from 6:00am to 12:00 noon

Posted on Tuesday, October 24th, 2006 by Operations Centre

As a result of scheduled maintenance to the Student Service and CWL systems, students will not be able to create Netinfo accounts on Sunday, October 29th from 6:00am to 12:00 noon.

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Database System Maintenance Notice on October 29, 2006 from 6am to 10am.

Posted on Tuesday, October 24th, 2006 by Operations Centre

On Sunday, October 29th from 6:00am to 10:00am, upgrades will be performed on one of the Oracle campus database servers.
As a result, the following services will be impacted:
1) CWL: Authentication services will continue to be provided; account management functions will be unavailable.
2) UBC Directory: Directory queries will continue to be provided; directory admin functions will not be available.
3) Pinnacle: The Admin Portal will not be available.  Pinnacle admin functions will not be available.
4) Tracc2:
     - Sat. 5pm to  Sun. 5am: There may be up to a one hour delay before new CWL accounts can self subscribe to Netinfo.
     - Sun.5am to 5:30am: New CWL accounts created during this period will not be able to self-subscribe to Netinfo until after 10am.
     - Sun. 5:30am to 10am: No new CWL accounts can be created.
     - Sun. 10am to 1pm: There may be up to a one hour delay before new CWL accounts can self subscribe to Netinfo.
5) eLearning CT Connect: Will be unavailable.
6) Transmogrifier: Admin functions will not be available.
7) RESNET Penalty Box: Will not report on utilization; users already in the Penalty Box will remain in the PB during the outage.

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Voice web site maintenance on October 31, 2006, 6:45am to 7:30am

Posted on Tuesday, October 24th, 2006 by Operations Centre

The voice.itservices.ubc.ca web site will be unavailable due to scheduled maintenance between  6:45am and 7:30am on Tuesday, October 31.  This change will improve the reliability of the web site as it is moved to a faster and more robust server.

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Netinfo System Maintenance Notice, Oct.28 5pm to Oct.29 2pm.

Posted on Monday, October 23rd, 2006 by Operations Centre

Beginning Saturday, October 28th, 5:00pm through Sunday, October 29th, 2pm,  the effects on TRACC-II NefInfo self-subscription are as follows:
  -Sat 5pm - Sun 5am: There may be up to a one hour delay before new CWL accounts can self-subscribe to NetInfo
  -Sun 5am-5:30am: New CWL accounts created during this period will not be able to self-subscribew to NetInfo until after 10am.
  -Sun 5:30am-10am: No new CWL accounts can be created.
  -Sun 10am-1pm: There may be up to a one hour delay before new CWL accounts can self-subscribe to NetInfo.

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Database System Maintenance Notice, Oct. 29, 6am to 10am.

Posted on Monday, October 23rd, 2006 by Operations Centre

On October 29th from 6:00am to 10:00am, the Resnet Penalty Box will not report on utilization and users already in the Penalty Box will remain in the PB during this maintenance period.

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UBC Okanagan Wireless Network Interruption, October 20,  08:15am to 08:30am

Posted on Thursday, October 19th, 2006 by Operations Centre

UBC Okanagan wireless authentication may experience minor delays on Friday, October 20 between 8:15 and 8:30 during a reboot of the RADIUS server.

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UPDATE re: Wireless network intermittent connectivity 

Posted on Thursday, October 19th, 2006 by Operations Centre

As of 5PM Wednesday October 18th, a hardware replacement on a core campus router restored wireless connectivity to the North campus zone (all buildings North of University Boulevard).  Wireless users in this zone should experience no difficulty in connecting to any of the current UBC SSID’: ubc/ubcsecure/FatPort (Non-UBC user).

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E-mail Delivery Delays Resolved

Posted on Wednesday, October 18th, 2006 by Operations Centre

The e-mail delays reported in the 2006-10-12 bulletin have now been resolved.

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